SITE
DEFINITION AND PLANNING
This initial stage is where you define your goals and objectives for the Web
site and begin to collect and analyse the information you'll need to justify
the budget and resources required. This is also the time to define the scope
of the site content, the interactive functionality and technology support required,
and the depth and breadth of information resources that you will need to fill
out the site and meet your reader's expectations.
Production
- What is the purpose and goals for
the site, who is the target audience for
the site and what do they want, who will
manage the process?
Technology
- What browsers and operating systems
should your site support, what is the network
bandwidth of the average site visitors, dynamic
HTML and advanced features, how will readers
reach support personnel, database support,
and audiovisual content?
Web
Server Support - In-house Web server
or outsourced to Internet Service Providers
(ISP)?
Budgeting
- Salaries and benefits, staff training
in Web use, database, Web marketing and Web
design, Outsourcing fees, ongoing personnel
support for site, ongoing server and technical
support, database maintenecae and support,
new content development and updating.
INFORMATION
ARCHITECTURE
At this stage you need to detail the content and organisation of the Web site.
Inventory all existing content, describe what new content is required, and
define the organisational structure of the site. Once a content architecture
has been sketched out, you should build a small prototype of parts of the site
to test what it feels like to move around within the design.
Site
prototypes are useful for two reasons. First,
they are the best way to test site navigation
and develop the user interface. Second, creating
a prototype allows the graphic designers to
develop relations between how the site looks
and how the navigation interface supports the
information design.
SITE
DESIGN
At this stage the project acquires its look and feel, as the page grid, page
design and overall graphic design standards are created and approved. Now the
illustrations, photography, and other graphic or audiovisual content for the
site need to be commissioned and created.
Research,
writing, organising, assembling, and editing
the site's text content is also performed at
this stage. Any programming, database design
and data entry, and search engine design should
be well under way by now. The goal is to produce
all the content components and functional programming
and have them ready for the final production
stage: the construction of the actual Web site
pages.
SITE
CONSTRUCTION
By waiting until you have detailed site architecture, mature content components,
and a polished page design specification you will minimise the content churning,
redundant development efforts, and wasted energy that inevitably result from
rushing to create pages too soon.
Once
the site has been constructed, with all pages
completed ad all database and programming components
linked, it is ready for beta testing. Testing
should be done primarily by readers outside
your site development team who are willing
to provide informed criticism and report programming
bugs, typographic errors, and critique the
overall design and effectiveness of the site.
Fresh
users will inevitably notice things that you
and your development team have overlooked.
Only after the site has been tested should
you begin to publicise the URL (Uniform Resource
Locator) address of the site to a larger audience.
SITE
MARKETING
Your Web site should be an integral part of all marketing campaigns and corporate
communications programs, and the URL for your site should appear on every piece
of correspondence and marketing collateral your organisation generates.
You
may also find opportunities to cross-promote
your site with affiliated businesses, professional
organisations, broadcast or print media, visitor
or local information agencies, real estate
and relocation services, Internet access providers,
and local city or town directory sites.
Highly
publicised local events featuring a Web page
hosted within your site will boost local awareness
of your Web presence. Site sponsorship might
also interest local broadcast media as an interesting
story angle.
TRACKING,
EVALUATION AND MAINTENANCE
An abundance of information about visitors to your site can be recorded with
your Web server software. Even the simplest site logs track how many people
(unique visitors) saw your site over a given time, how many pages were requested
for viewing, and many other variables. By analysing the server logs for your
Web site you can develop quantitative data on the success of your site.
Detailed
logs are the key to quantifying the success
of a Web site. As you develop data on the usage
of your site you can begin to refine the site,
improving or eliminating site content that
attracts few readers, and developing more of
the content for sections that generate the
greatest user response and site traffic.
Don’t
abandon your site once the production "goes
public" and the parties are over. Someone
will need to be responsible for coordinating
and vetting the new content stream, maintaining
the graphic and editorial standards, and assuring
that the programming and linkages of all pages
remain intact and functional.
Links
on the Web are perishable, and you'll need
to check periodically that links to pages outside
your immediate site are still working. Don’t
let your site go stale by starving it of resources
just as you begin to develop an audience -
if you disappoint them by not following through
it will doubly difficult to attract them back.